Sixty nights, and you keep the oil
If the knot is still there when you wake up, send the device back. You do not have to explain why.
How to do it
- Write to us within sixty nights of the device arriving, with your order number.
- We send you a prepaid return label. We pay return shipping inside the US.
- Put the device in any box you have. We do not need the original packaging.
- We refund the full amount you paid to your original payment method, within five business days of it reaching us.
The details, plainly
- The sixty nights start the day it arrives, not the day you ordered.
- Opened and used is fine. You are meant to have used it.
- Keep the glide oil and the stroke map. We do not want them back.
- No restocking fee.
- No order-value threshold. Every order gets the full refund, at every price we sell.
If it arrived damaged or faulty
Tell us and we will replace it. That is not a return, and the sixty nights start again on the replacement.